Conversational Decoding – Understand what’s being said in a conversation

“Have you ever opened your mouth and wish’d you hadn’t?”

What is Conversational Decoding?

Matt Hudson, international trainer of NLP (neuro-linguistic programming) and business consultant, has developed the Conversational Decoding programme from his many years of expertise in executive coaching, conflict resolution, management training and relationship counselling.

Conversational Decoding will reveal the patterns unique to individual decision makers, your team and your organisation. It will smooth communication with customers, boost sales, help you recruit and retain the right people, reduce stress in the workplace and avoid conflict.

How does it work?

How many times have you found yourself in the “You said…” – “But I meant…”. scenario? In a business relationship this can be catastrophic, as Gerald Ratner once discovered…

How much more successful would your business be if you actually knew the inner workings of your customer’s mind, their unconscious buying strategies and how to effectively maintain a long term, profitable relationship with them?

Conversational Decoding delivers a simple to use tool kit which delivers results from day one. It enables you and your team to ‘decode’ the dynamics of your organisation. To understand why accounts people come to work with a very different set of language patterns in place than, say, sales people.

More importantly, Conversational Decoding allows you and your team to understand the patterns of speech that reveal what your customers really want from your organisation. Conversational Decoding is the quickest and most effective route to developing a ‘consultative selling’ strategy.

What’s in it for me?

Good question. There are various different benefits of becoming a “Certified Conversational Decoding coach” some of the key ones are listed below:

You will learn why your customers say and do the things they do?

You will acquire the knowledge to better influence decision making.

You will understand people’s decision making proccess.

You will learn how to decrease your staff attrition rates.

You can increase profitability.